Why am I not receiving push notifications from The Pattern?

Certain Android devices might have some problems receiving push notifications when The Pattern app is closed. We've collected some instructions and resources below to help you troubleshoot this problem.

Important Note: The exact steps for this process will vary depending on your device model. We recommend using the information here as a starting point. Should you need the precise model details, we recommend searching the internet to find the instructions specific to your device or contact your device manufacturer for assistance.

App Closing due to Battery Optimization 

If you are experiencing delayed notifications on Android 7.0 and newer, it may be due to Battery Optimization settings. You can set The Pattern up to run in the background via the following instructions: 

1. Navigate to Settings on your device.
2. Tap on "Apps"
3. Tap on the three-dot menu icon on the upper-right corner of the screen and choose "Special access’"
4. From there, select "Optimize battery usage".
5. Next tap on "Apps not optimized" right below the top of the page, to open a drop-down menu.
6. Select "All apps" to display all of the apps that the setting covers.
7. From here, find The Pattern app and be sure the switch next to it is disabled.

Turn On Notifications on Android 6.0 

The instructions below will guide you in finding the app notification settings on any Android OS device with 6.0 (Marshmallow) installed:

1. Start on the home screen, and slide two fingers downwards starting from the top of the screen, twice, to open the notification shade. 
2. Tap the gear-shaped icon to access the Settings menu. 
3. From there, tap "Sound & notification", and then tap "App notifications’"
4. Choose The Pattern from the list and tap "Block all" to turn the notification function on or off.

Turn On Notifications on Android 7.0 

The instructions below will guide you in finding the app notification settings on any Android OS device with 7.0 (Nougat) installed: 

1. Navigate to Settings on your device and then tap "Notifications".
2. Tap on the The Pattern pp from the list.
3.  You can either block all notifications or choose to show notifications without any sound alert.

Turn On Notifications on Android 8.0

The instructions below will guide you in finding the app notification settings on any Android OS device with 8.0 (Oreo) installed: 

1. Start on the home screen, and slide two fingers downwards starting from the top of the screen to open the notification shade. Then tap the gear-shaped icon to access the Settings menu.
2. From there, choose the “Apps & Notifications” setting.
3. Tap the “Notifications” option. This will allow you to access a list of every app installed on your phone, along with each app’s notification settings.

Turn On Notifications on Android 9.0 

The instructions below will guide you in finding the app notification settings on any Android OS device with 9.0 (Pie) installed: 

1. Open the Applications settings (On some devices, you may need to look for “Apps & Notifications” on the list. If you see a list of “Recently” opened apps, you can also scroll down and open the link to see all of your apps.)
2. Find the The Pattern app on the list, and tap it to open its Settings.

For more help, visit https://www.makeuseof.com/tag/android-notification-fixes/ for other possible solutions.