In each of the following topics, you’ll find answers to some of our most frequently asked questions. If you do not find the information you’re looking for, please contact us via email at contact@thepattern.com and we'll be happy to assist you further. For support related inquires, please include as much information as possible, such as specific details about the problem, screenshots, or videos to help our Customer Support Team resolve the issue more quickly.
Our normal Customer Support hours are Monday - Friday from 8:00AM to 5:00PM EST.
Note: While we are excited to have The Pattern community constantly growing, our team working to respond to the many welcomed inquiries remains quite small. We greatly appreciate the patience and understanding from our users while we work diligently to respond to each one.
Thank you for being part of The Pattern community!
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