Why am I unable to create more Custom Friends after my Subscription unlocked unlimited Bonds?

(1) free Custom Friend slot comes with every new account. Purchasing the Go Deeper+ or Connect+ subscription provides you with the ability to view an unlimited number of Bonds per day while your subscription is active. You can view Friendship & Romantic bonds with friends and other public profiles on the app, romantic partners, and your custom friends. If you would like to create additional Custom Friends for viewing unlimited Bonds, packages are available to purchase for a small fee.

Subscribers to Go Deeper+, our best value offer, enjoy the following benefit related to Custom Friends, during their subscription period:

• 30 Custom Friends for quarterly Go Deeper+ subscription, 50 Custom Friends for annual Go Deeper+ subscription. As a one-time bonus, Custom Friend slots will be added upon purchase of the Go Deeper+ subscription.